At Shades of Linen, we strive to deliver your orders safely and on time. Please read our shipping policy carefully to understand how we handle your deliveries across India.
Dispatch
We dispatch orders quickly once payment is confirmed, so that they reach you within the delivery times below. You will receive a confirmation email with your order details once your order has been accepted.
Delivery Timelines
Fastest delivery — counted from your order. Sundays are not delivery days.
| Destination | Estimated Delivery |
|---|---|
| Metro Cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata) | 2–3 days |
| Rest of India | 2–3 days |
| Jammu & Kashmir, Ladakh, North East India | 4–6 days |
Shipping Charges
Shipping charges depend on the delivery location, the weight of the order and the courier service. For deliveries within India they are calculated at checkout from your delivery location and order weight, and are clearly shown before you complete your purchase. For deliveries outside India, see International Shipping below.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your order in real time. You can also track your order by visiting the "My Orders" section under your account.
Delivery Attempts
Our courier partners will attempt delivery up to 3 times. If delivery fails on all attempts, the order will be returned to us. In such cases, a re-shipping fee of ₹99 will be charged for re-dispatch, or a full refund (excluding any applicable charges) will be issued at your request.
Lost or Delayed Shipments
If your order has not been delivered within the expected timeline, please contact us at info@shadesoflinen.com or use the Contact Us page. We will investigate with our courier partner and provide an update within 48 business hours.
International Shipping
We deliver internationally. Shipping for international orders is not charged at checkout: it depends on the destination country, the weight of the parcel and the courier service, so we quote it individually. Once your payment is complete you will be taken to WhatsApp (+91 95994 44945) with your order details, and our team will share the exact shipping charge and delivery options. Your order is dispatched once the shipping charge has been settled. Delivery times vary by destination and service. Any customs duties, import taxes or clearance charges levied by the destination country are not included and are payable by the recipient.
Have a question about your shipment? Contact our support team and we'll be happy to help.