Please read these Terms of Use carefully before using the Shades of Linen website. These terms govern your access to and use of our services.
Acceptance of Terms
By accessing or using the Shades of Linen website (shadesoflinen.com), you agree to be bound by these Terms of Use and all applicable Indian laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site. These terms constitute a legally binding agreement between you and Shades of Linen.
Use of the Website
Permitted Use
You may browse our website, create an account, and purchase products for personal, non-commercial use. You agree not to use the site for any unlawful purpose or in any way that could damage, disable, or impair the website.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. Any activity occurring under your account is your responsibility. Please notify us immediately of any unauthorised use of your account.
Prohibited Activities
You may not: scrape or harvest data from the website; use automated tools to access or interact with the site; attempt to bypass security measures; submit false or misleading information; or engage in any activity that violates applicable law.
Products & Pricing
We reserve the right to modify product descriptions, pricing, and availability at any time without prior notice. Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes. We strive for accuracy but are not responsible for typographical errors. In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund.
Orders & Payment
Placing an order constitutes an offer to purchase. An order is confirmed only after successful payment processing. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, unavailability of stock, or errors in pricing. All payments are processed securely through Razorpay. By placing an order, you confirm that the payment details provided are accurate and that you are authorised to use the payment method.
Shipping & Delivery
Delivery timelines are estimates and not guarantees. We are not liable for delays caused by courier partners, natural events, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery. Please refer to our Shipping Policy for detailed information.
Returns & Refunds
Our Returns & Exchange Policy governs all return and refund requests. By making a purchase, you agree to the terms outlined in that policy. Approved refunds will be processed to the original payment method within 3 business days of receiving the returned item.
Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Shades of Linen and is protected by Indian intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, Shades of Linen shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of our products. Our total liability in any matter shall not exceed the amount you paid for the relevant order.
Disclaimer of Warranties
The website and its content are provided on an 'as is' and 'as available' basis without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Governing Law
These Terms of Use are governed by the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of India.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes are effective immediately upon posting. Your continued use of the website after any changes constitutes your acceptance of the updated terms.
Contact
For questions about these Terms of Use, please contact us at info@shadesoflinen.com.